FREQUENTLY ASKED QUESTIONS
Yes, the lid is dishwasher safe. However, please note that discoloration may occur if washed alongside items containing strongly coloured foods or liquids.
Yes, the lid is freezer-safe.
No, the lid is not microwave-safe and should not be used in a microwave.
This will happen if exposed to strong food colourings.
Yes, the lids are made from BPA free Thermoplastic Polyurethane (TPU), which although not commonly accepted in household recycling at this time, we can recycle the lids on your behalf. Simply contact us for the return address, send your used lid back (unfortunately we cannot cover the cost of postage & packaging), and we’ll take care of the rest!
Our lids are designed to fit most pet food trays and tins. If your brand is not listed, please get in touch, and we’ll be happy to advise you or even create a custom lid for your needs.
Please refer to the online fitting guide for assistance. If you’re still having trouble, don’t hesitate to contact us, and we’ll be happy to help.
Our lids are not 100% watertight. To prevent leaks, ensure the lid is properly sealed around the entire perimeter of the tray and stored horizontally. Liquids may leak if the tray and lid are tilted for an extended period.
Yes, we offer lids specifically designed for metal tin trays, and they fit well. However, since the trays are flexible, they may deform with use. If this occurs, reshaping the tray can help ensure a better fit.
No, the Pawtioner is to be used as a lid only, it is not designed to be used as a lick mat or food tray.